Managing Sensitive Projects, A Lateral Approach by Olivier D'Herbemont & Bruno CÚsar; Mac Millan Business 1998;
ISBN 041592166X People resist change, often for irrational reasons. We have to face this problem, not only in our development projects, but in many SensitiveProjects. The authors use a lateral approach. Rather then fighting opponents, they look for allies.
I am working on patterns about SensitiveProjects, WickedProblems.
This book describes part of the approach me, and friends working on problems in other disciplines found common to our working practice.